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CUSTOMER SERVICE / FRONT DESK

Billings, MT, USA

Job Type

FULL TIME

Pay Rate

$17-$20/HR DOE

Job Description

Employment Source is looking for a Customer Service (FRONT DESK) CERK to work (Full Time) in Billings.

 

This job is NOT at a Hospital.

 

Position Summary: The Respiratory Department (FRONT DESK) clerk is our first line of customer support for our Respiratory Department.

This position is responsible for greeting customers in a timely manner in regard to orders, shipments, products, and repairs.

Drives our resupply program for CPAP supplies, ensuring our customers are replacing their supplies on schedule according to their insurance requirements.

 

Duties and Responsibilities: 

·        Greets our Respiratory Customers and is our first line of service for their needs.

·        Talks with customers by phone or in person and receives information related to customer’s equipment and/or service needs.

·        Maintains and/or enters patient data accurately and thoroughly.

·        Performs thorough verification of insurance.

·        Ensures completion or receipt of all documents needed for processing customer’s order and requests any missing documents from appropriate parties.

·        Enters and confirms work orders and monitors open orders for accuracy and completion.

·        Responds and resolves customer concerns and inquiries quickly and professionally.

 

BENEFITS: Waiting period will apply

 

PAY RATE: $17 - $20 depending on experience

 

SCHEDULE: Full Time

(Monday-Friday) 8-5pm

 

HOW TO APPLY:

 

EMAIL RESUME to Kari at kshelton@employment-source.biz

 

OR

APPLY IN PERSON

SEE… Kari Employment Source2040 Rosebud Drive Suite #3 Billings

 

Bring your Resume (RESUMES ARE A MUST) and 2 forms of ID when you come in.Kari can be contacted at 406-256-3653 ext. 103

 

 

Requirements

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